Technical support range & speed

Insight into the range of your VanDijck e-bike

The range of your VanDijck e-bike is the total distance you travel per trip.
can travel on a full battery charge without having to recharge.

Insight into the battery capacity of your VanDijck e-bike

The energy stored in your e-bike battery is measured in
Watt-hour (Wh). This capacity determines how far you can travel on one battery charge (of course, more factors apply to the
actual range, please read on).

VanDijck e-bikes are equipped with batteries ranging from 500 Wh to 882 Wh.
You will find the specific capacity of your battery on the label on the battery.

Factors affecting battery drain and range:

Batteries slowly lose capacity even when not in use, and
they run out faster if the battery remains in the e-bike. Removing
and storing the battery indoors can slow this process down somewhat.

Several factors can significantly reduce the range of your e-bike
influence and understanding these factors can help you reduce your travel distance.
maximize:

Total weight : The combined weight of the e-bike, the
rider and any additional load can affect the range. The
Reducing extra weight can extend battery life.

Resistance : Wind force, tire pressure, road conditions and
slopes all create resistance. Keeping your tire pressure optimal
and choosing smoother, flatter routes can reduce energy consumption.

Driving behaviour : Smooth and timely shifting, together with moderate
speeds, can improve battery efficiency. Aggressive acceleration and
High speeds will drain the battery faster.

Outside temperature : Cold weather can affect battery performance
reduce. In cold weather you may notice that you cycle a little less far
with support than in spring or summer.

Battery age : Over time, the capacity decreases
off the battery. By regularly checking the health of your battery and
Replacing these as necessary will ensure optimum performance.

Strengthening programs : Higher pedal assistance levels
consume more power. Balancing between manual pedaling and electric
support you can increase your range.

Consult your VanDijck dealer for personal advice tailored to your needs
specific e-bike model and riding habits. They can give you detailed advice
provide information on optimizing the range of your e-bike based on your
individual circumstances.

Maximum support from an e-bike

The maximum permitted support for e-bikes (EPAC) in the Netherlands and
Europe is up to 25 km/h. All VanDijck e-bikes are programmed to
comply with these regulations.

Key points:

Speed ​​limit : VanDijck e-bikes are limited to a maximum
support up to 25 km/h, after which support is lost.

Improved performance : Thanks to the powerful motor support
you can reach this speed more easily compared to a normal bicycle.
It is advisable to first test your new e-bike in a traffic-free environment.
testing to become familiar with the acceleration and driving behavior.

Influence on range : Driving at higher speeds consumes
more current, which can reduce the range of your e-bike.

Understanding these aspects will help you get the most out of your VanDijck e-bike.
while adhering to safety and legal guidelines.

Performance differences in VanDijck batteries / e-bikes

Even with VanDijck models purchased at the same time, the batteries are the same
type you may notice differences in performance. Here are some key
points to consider:

Differences in range:

New batteries : New batteries generally vary slightly
around their stated capacity, but slight variations are normal. This means
that one e-bike can have a slightly greater range than the other, even
if it is the same model.

Battery performance : Differences in battery performance may occur
ensure that one e-bike goes further on one charge than the other,
just like what happens with your smartphone battery.

Support variations:

Motor support : It is possible that the electric
support system differs slightly between e-bikes. This can lead to
one e-bike offers sportier, more responsive support than the other.

User Experience : These variations may impact
on how each e-bike feels and performs during use, which makes some
feel more powerful or efficient.

In short, while VanDijck e-bikes are designed to deliver consistent performance,
supply, natural variations in battery and motor support can lead to
differences in speed and range between e-bikes and batteries of the same
model. If you are concerned about specific performance, it may be useful
to consult your dealer for further evaluation or possible adjustments.

Engine

About the pedal assistance

Support is the main goal of e-bikes with pedal assistance,
because it amplifies your pedaling efforts with an electric motor, depending on
the level of support you select. Here's how it works:

Improved performance : The motor supplements your pedaling power,
which means you need to exert less force while maintaining your performance
remain or even increase.

Operation : The pedal assistance is activated when you
pedaling. If you don't pedal, the engine won't turn on. If you start to
pedaling, the engine gives a significant boost, allowing you to pedal smoothly
accelerate.

Types of engine placement: front, mid and rear

1. Front wheel motor :

• Cost-effective: E-bikes with
Front wheel motors are generally lower in purchase price.

• Handling: They can adjust the steering feel
influenced by the extra weight in the front wheel.

• Use: Suitable for flat terrain and
casual driving.

2. Mid-drive (mid-motor) :

Low center of gravity: The central placement provides better balance and
stability.

Natural driving feel: Provides a more balanced and natural driving experience
because the weight is centered.

Versatility: Ideal for a variety of terrains including hills and
rough paths.

3. Rear wheel motor:

• Smooth and natural drive:
Provides a smoother, more natural riding feel, just like traditional bicycles.

• Traction: Better traction, especially useful
for climbing hills and riding on loose surfaces.

• Experience: Recommended for riders who
prefer a more seamless integration of motor support.

For more detailed information about the differences and benefits of
each engine type to our comprehensive guide to engine types (hyperlinked blog post page) .

Switching pedal assistance on and off on your VanDijck e-bike

To manage and understand the pedal assistance on your VanDijck e-bike
how to use the display, you can read more information in the user manual (hyperlink user manual) , where you can see how to use the support
can turn on and off. This specific mode of disabled
support is called “freewheel”, which means that the engine support
is interrupted and you can pedal freely.

Battery

How many kilometers does an e-bike battery last?

How far you can ride with your e-bike depends on several factors.
For example, consider the weight of the driver, the type of road surface and the
weather conditions. To give you a general idea of ​​how far you can go
cycling, the following is an indication:

Battery in the frame

1. 500 Wh: 80-100 km

2. 700 Wh: 100-120 km

3. 882 Wh: 120-150 km

In rear carrier

1. 500 Wh: 80-100 km

When should I charge the battery of my e-bike?

We always recommend charging your battery after every ride, even after shorter ones.
rides. The battery may remain in the e-bike or be disconnected during the
charging. Are you not using your e-bike for a while? Then it is advisable to charge the
charge the battery to approximately 80% of its capacity and store in a dry place
store at maximum room temperature (approximately 21 °C).

Can I charge my battery continuously?

It is possible to charge the e-bike battery for a longer period of time.
Battery Management System (BMS) stops the supply of voltage when the battery
almost fully charged. This protects the battery from overcharging. We recommend
However, we recommend that you remove the battery once it is fully charged.
We advise not to charge the battery overnight and not to discharge the battery.
cover while charging.

How long does it take to charge my e-bike battery?

Fully charging the battery can take between four and eight hours
last. This depends on the residual capacity and the type of charger.

• A 2A charger offers a charging time of five
until eight o'clock.

• A 3A charger has a charging time of three
until five o'clock

What is the correct temperature to charge and store my battery?

It is best to charge the battery at room temperature. This is approximately 21°C. The permitted storage temperature for the battery is between 15°C and 35°C. It is also advisable to charge the battery
never place in direct sunlight or in places where the temperature rises quickly
can increase.

I won't be using my e-bike for a long time. What to do with the battery?

If you do not use your e-bike and battery for a longer period of time, make sure that the
battery is charged between 60% and 80%. Store the battery in a cool, dry place
environment (maximum at room temperature). We recommend that you charge the battery once in a
fully charged for two months, so that the energy cells in the battery do not
damaged and prevents deep discharge.

Does my battery have to be completely empty before I charge it?

No. You can charge the battery at any time. The lifespan of your
battery will not deteriorate if you charge the battery to 80% for example instead
of 20%. It is actually better to do small loads to reduce the total
maintain capacity: charging from 0% to 100% causes more wear than
from 60% to 80%.

Cycling without a battery on your VanDijck e-bike

 

Cycling without battery :

Minimum resistance : When the pedal assistance is
switched off, the VanDijck e-bike functions with minimal resistance. This
you can cycle like a traditional bicycle, even when the battery is empty (the
“freewheel mode”).

Regarding the lighting :

• Without battery: If you ride without the battery,
the e-bike lighting system does not work because it depends on
the current from the battery.

• System turned on, but with
Pedal assistance in '0' position: If you select the pedal assistance to '0'
while the battery is installed, the e-bike lights will work,
but you will not receive any support from the engine.

In short, you can use your VanDijck e-bike without a battery, but don't forget
that the lighting system will not work if the battery is not installed (or
empty), even if the pedal assistance is switched off.

 

My battery is not working properly. What should I do?

It is quite normal for your battery performance to slowly deteriorate over time.
This is a normal aging process and occurs with every battery, just like with
smartphones. If you still experience problems with the battery
or have any questions about the use, please contact your VanDijck dealer (hyperlink sales point) .

Battery life for your VanDijck e-bike

General battery properties :

Decreasing capacity : Over time, the capacity will
VanDijck batteries, like all other batteries, gradually decrease. This is
a natural characteristic of rechargeable batteries.

Decreasing performance : As batteries age,
they hold less charge and perform less well than when they were new.

Guaranteed lifespan :

Minimum durability : VanDijck guarantees that the battery will last
normal use lasts at least 2 years. Limited reduction in range
are, however, part of normal wear and tear.

Warranty : For specific details regarding warranty and
support, please consult the warranty conditions of
VanDijck (hyperlink
VanDijck warranty conditions)
.

Maximize the battery life of your VanDijck E-bike

Follow these essential tips to get the most out of your e-bike battery.
pick up: Charging tips:

1. Unplug the power cord before connecting: Unplug
Always unplug the charger from the wall socket before connecting it to
the battery. This prevents possible current peaks that could damage the health of the battery
can influence.

2. Charge the battery more often : If the battery is completely discharged, charge
then charge it as soon as possible. If you wait too long to charge a
completely empty battery, this may affect the battery life. Make sure
also ensures that the battery is charged between 60% - 80% when used for a longer period of time
time is not used.

3. Avoid deep discharge : Do not attempt to completely discharge the battery.
to run to extend its lifespan. By regularly charging the battery
charge before it is completely empty, it will remain healthy. During longer
storage periods it is recommended to charge the battery every 2 months.

4. Charging and storing at room temperature : Charge the battery and
store these at room temperature. Extreme temperatures (hot and cold) can damage the
negatively affect battery performance and lifespan.

5. Appropriate bicycle support : Provide the right support and
acceleration while cycling. This way the battery is not unnecessarily burdened.

By following these guidelines, you can ensure that your phone's battery
VanDijck e-bike does not wear unnecessarily and you can enjoy the battery for longer.

Is your question not listed?

info@vandijck.bike